The intensity and demands of being a manager is something we need to pay attention to. This is a role that is both critical to operations and highly stressful. Long-term stress can have an impact on manager turnover, relationships with staff, patient care, and quality.
One of the things managers identify at the top of their list of concerns is staffing. Are there the right numbers of caregivers, with the right qualifications, to take care of the current patient population they are accountable for? [Continue reading]